Walkthroughs that answer questions like the founder is in the room.
Product walkthroughs are the highest-leverage video your team makes, one recording reaches thousands of prospects, customers, and partners. They are also the hardest to get right, because every audience asks different questions and a static video answers none of them.
Virtual turns the walkthrough into a conversation. The AI is trained on your transcript and your saved ground-truth answers; the heatmap is built from real viewer questions; the Master Doubts queue is your next round of PMM updates.
What teams in this space struggle with
A walkthrough is built for one persona but watched by ten
Each persona asks different questions. Virtual answers them all with the same recording.
You ship product faster than you can re-record
Train the AI with a one-sentence answer; the walkthrough stays current without re-recording.
You cannot tell which feature in the walkthrough confused people
The heatmap does. Per-segment, per-second, with the question count.
How Virtual fits
Train answers per persona
Different ground-truth answers for prospects vs. customers vs. partners. The AI picks the right one based on the question.
Master Doubts feed your PMM roadmap
The questions viewers ask about your walkthrough are the gaps in your positioning.
How PMM uses Virtual
- 1
Upload the canonical walkthrough
Share the link from every landing page, email, and outbound sequence.
- 2
Train the top 10 likely questions in your own voice
Usually an afternoon.
- 3
Use the heatmap weekly to drive walkthrough updates
Or just train more answers, same effect, no re-recording.
“Our walkthrough used to need a re-record every time we shipped a new feature. Now we train one Virtual answer and ship.”
Frequently asked questions
Embed the Virtual link in any help article today. Deeper integrations are on the roadmap.
Built for product walkthroughs and demos
7-day free trial · 100 viewer questions · no credit card.
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